Refund & Return Policy

All Sales Are Final — No Exceptions

WeekLee Closet is a consignment marketplace. All purchases are final. We do not accept returns, exchanges, or refunds of any kind — except in the single case where a carrier officially confirms your package was never delivered.

All Sales Are Final

• ALL SALES ARE FINAL. WeekLee Closet does not accept returns, exchanges, or refunds for any reason other than carrier-confirmed non-delivery.
• By completing checkout you confirm: (1) you have reviewed the item description, photos, and condition notes; (2) you understand the item is pre-loved and sold as described; and (3) you agree that the sale is final.
• Items are sold as described by the individual seller. WeekLee Closet facilitates the transaction but is not responsible for item condition beyond what is stated in the listing. Condition concerns are buyer's responsibility to review before purchase.
• Variation in color due to photography lighting or screen calibration, minor undisclosed wear consistent with the stated condition grade, and sizing that does not fit are not grounds for a refund.
• Damaged-in-transit claims, buyer's remorse, incorrect size, and dissatisfaction with item condition do not qualify for a refund under any circumstances.

The One Exception: Carrier-Confirmed Non-Delivery

• The only circumstance under which WeekLee Closet will issue a refund is when the shipping carrier officially confirms (via their investigation process) that your package was never delivered.
• If your tracking shows 'Delivered' but you did not receive the package, contact us within 7 days of the marked delivery date at info@weekleecloset.shop with your order number.
• We will open a carrier trace on your behalf. If and only if the carrier's official investigation concludes that the package was not delivered, we will issue a full refund.
• If the carrier investigation confirms delivery (even to a neighbor, mailroom, or safe place), no refund will be issued. WeekLee Closet is not responsible for packages stolen after delivery.
• Packages returned to us due to an incorrect address provided at checkout will not be refunded. We will contact you to arrange reshipment at your expense.

No Cancellations

• Orders cannot be cancelled once payment is confirmed. Seller fulfillment begins immediately upon purchase.
• If you placed an order in error, contact us at info@weekleecloset.shop as soon as possible. We will not be able to cancel or refund the order, but we will do our best to assist with information about the shipment.

How to Contact Us

• Email: info@weekleecloset.shop — include your order number and a description of the issue.
• We aim to respond to all inquiries within 2 business days.
• Mailing address: WeekLee Closet LLC · Canyon Crossing Nampa · #145 · 9805 W Sand Hill Dr, Nampa, ID 83687.